FAQ

Browse the shop, choose a book and click Add to Cart. Review your cart and proceed to checkout — you can pay securely with Razorpay (cards, UPI, netbanking and wallets).

We accept all major credit/debit cards, UPI, netbanking and popular wallets via our secure Razorpay payment gateway.

Yes — add as many books as you like to your cart. You will see the total (including any savings) before checkout.

Orders are processed quickly. Contact us immediately at support@chessbooks.in and we will do our best to change or cancel before dispatch.

We ship across India, and to select international destinations. Your pincode is verified at checkout.

Orders above ₹1,999 qualify for free shipping.

Standard delivery across India is typically 3–7 business days after dispatch, depending on your location. Exact timelines may vary by courier and pincode.

Use the Track Order page with your order number and billing email. Once your shipment is dispatched, tracking details appear here when available.

Yes — every listed book is a physical paperback/hardcover shipped to your address, unless it is clearly marked as a PDF/ebook download.

A small collection of PDF-download titles is available. They are delivered instantly as downloads after payment.

Most exercise books are A4 (20.5 × 29.2 cm). Individual dimensions are listed on each product page.

Yes — collections cover every level from absolute beginner through advanced. Each product page states its target level.

Our returns policy lasts 15 days from delivery. Items must be unused and in original packaging. See the Returns & Refunds page for details.

Contact us within 15 days at support@chessbooks.in with photos of the damaged item — we will replace it or issue a refund.

Write to support@chessbooks.in with your order number. Approved refunds are processed to the original payment method.

No — you can check out as a guest. Creating an account lets you track orders and save addresses.

Use the “Lost your password?” link on the login page. We will email you a secure reset link.

Sign in to My Account → Orders to view your order history, status and actions.